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Accreditation Requirements
Requirement 1: Conduct retention and recruitment efforts annually to communicate the value of membership and to ensure a healthy membership base.
Documentation: Describe the component’s member recruitment and retention activities. Provide samples of materials used to reach out to members for this purpose (for example: outreach to prospect lists, outreach to lapsed or terminated members, visits to firms, and similar activities).
Primary resources:
Membership operational resources
Member benefits guide
Secondary resource:
What do I get for my membership dues?
2022 Dues Adjustment FAQs
Requirement 2: Welcome all new members and engage with members of all types found in the component, to foster active participation in component activities.
Documentation: Describe the component’s activities to engage members at each stage represented among your membership: (1) Associates, (2) Architects, (3) International Associates, and (4) Fellows. Also describe activities to recognize and engage all new members and those who are newly licensed. Provide a description and examples of component communications or activities to specifically engage each of these categories of members.
Primary resources:
Membership Engagement (2017)
Member engagement handbook (2017)
Engagement and Customer Service Best Practices Webinar (2017)
Secondary resources:
Member dues and renewals
Talking membership: 25 terms every association pro should know
Requirement 3: State and local components only: Seek member feedback through meetings, focus groups, surveys, or another assessment method at least once every three (3) years. Components are encouraged to partner on this activity with other components in their state.
Documentation: Provide a summary of member feedback received from these assessment activities and
state when the research was conducted.
Primary resource:
Sample member survey
Requirement 4: International components only: Seek member feedback through meetings, focus groups, surveys, or another assessment method at least once every three (3) years.
Documentation: Provide a summary of member feedback received from these assessment activities and state when the research was conducted.
Primary resource:
Sample member survey