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What's "ON-STAGE" and what's "OFF-STAGE" or a Hybrid, and how do you compare Benchmarking and Net to Gross Processes? Please join us at 8:15 AM on Tuesday, October 26th at HCD2021 for a LIVELY Roundtable Discussion on BENCHMARKING for Outpatient Clinics, and our Committee's attempt to develop a qualitative and quantitative BENCHMARKING tool.
I15 - Case Studies as Benchmarking Tools: Expanding the Library and the Dialogue
I wish I could sit in on this discussion – unfortunately I won't be able to attend HCD this year. Several years ago one of our healthcare clients had us conduct a series of test fits for new clinical space in a shell and core MOB to verify this very topic. They added one more element to the evaluation of the results – what was the potential return on investment (ROI) to the physician owners of the clinic. The physicians wanted to know which layout (we actually developed four concept schemes) would afford them the most patient revenue from the perspective of seeing the greatest number of patients during the day. The layout that appeared to offer the most return, needless to say, was not the on-stage/off-stage concept.
Each concept used standardized Exam Rooms and support spaces for staff, Clean Storage, Soiled Holding, Break Rooms, Waiting, Reception, etc., so that an accurate comparison of spaces could be conducted. All room sizes being similar between concepts, the comparison boiled down to circulation requirements and access to everything. That client is still using the study conducted as they move forward with new clinical spaces with the idea that physician owners are looking mostly for return on investments more than they are on patient-centered designs (not that the spaces are unattractive, just more of them).
Dale A. Anderson, AIA, NCARD, LEED AP BD+C, CSBA, EDAC, MGA, GGP, ACHA
Architect | Principal
DLR Group | Salus
Architecture Engineering Planning Interiors
o: 206-461-6000 | d: 206-838-1711 | m: 206-794-9716 51 University Street, Suite 600 Seattle, WA 98101 Find us at: dlrgroup.com | Instagram | LinkedIn Salus Architects Joins DLR Group.