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How to fix your "Hidden Member" profile
04-06-2022 08:24 PM
As part of our transition to a new database system, we've noticed that some of our formerly visible members are now listed as "Hidden Member" within our community sites. Are you one of them? Here's how to fix this!
1. Login at
2. Go to
(click on your name in the upper right, then click on
, or use the direct link
3. On the right side, look for the top
box which says
. In that box, click on
4. This will open to your
Scroll down to bottom box, labeled
. In the upper right corner of this box, click on the
. (If you weren't sure if you were hidden or not, check the checkbox in the lower left here. Checked = hidden.)
5. Scroll to the bottom of the box, and uncheck the checkbox labeled
Directory Opt Out
, then press the
6. You'll want to give the site a little bit of time to synchronize across the platforms. If you still aren't unhidden after a couple hours, please contact us!
As long you are updating things, why not update your KnowledgeNet profile? For directions on how to do this, visit:
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