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How to fix your "Hidden Member" profile
By
Emma Tucker
posted
04-06-2022 08:24 PM
0
Recommend
As part of our transition to a new database system, we've noticed that some of our formerly visible members are now listed as "Hidden Member" within our community sites. Are you one of them? Here's how to fix this!
1. Login at
www.aia.org
2. Go to
My Account
(click on your name in the upper right, then click on
My Account
, or use the direct link
https://www.aia.org/my-account
)
3. On the right side, look for the top
red
box which says
Manage
. In that box, click on
Edit >
4. This will open to your
Profile
edit page.
Scroll down to bottom box, labeled
Directory
. In the upper right corner of this box, click on the
red
link labeled
Change
. (If you weren't sure if you were hidden or not, check the checkbox in the lower left here. Checked = hidden.)
5. Scroll to the bottom of the box, and uncheck the checkbox labeled
Directory Opt Out
, then press the
red
Save
button.
6. You'll want to give the site a little bit of time to synchronize across the platforms. If you still aren't unhidden after a couple hours, please contact us!
Bonus:
As long you are updating things, why not update your KnowledgeNet profile? For directions on how to do this, visit:
https://network.aia.org/blogs/emma-tucker/2021/02/25/how-to-update-your-profile
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