I am sorry to hear about this, as I know others are. This kind of client can suck all the joy out of an already demanding business, and cause you to rethink your career choice. However, there are all kinds of options which are not the "$100,000" wasted attorney's fees for a full trial, but which may require a SMALL investment in legal advice.
1) Meritless cases are disposed of all the time before things even get to the trial stage, such as with a Motion to Dismiss, etc. Does your state require a third-party "certificate of merit" (as does California) before filing a lawsuit against a licensed architect?
2) Many courts REQUIRE an attempt at alternative dispute resolution first. An arbitration or mediation may be not that expensive, particularly if you do most of the "heavy lifting".
3) An attorney who brings a completely meritless case can even face sanctions from the attorney licensing body. But I would not make any "threats"; this wording should be phrased by an attorney.
4) A good attorney might be able to write a very strongly-worded letter, perhaps even indicating expensive counter-claims, that would make the client rethink their legalistic approach.
At any rate, you have some options other than full-blown litigation, but these will require a very good advocate in an attorney skilled in construction law. But you don't need to feel like $100,000 or bankruptcy are your only options. Having faced something vaguely similar, I can attest that an assertive and good attorney can make an unreasonable client "go away" for a pretty minimal expense. But you need the right attorney.
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Richard Morrison AIA
Richard Morrison, AIA, ASID
Redwood City CA
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I've been operating my own small office specializing in residential remodeling for over 20 years. During that time we haven't had any E&O insurance. We've always been very detail oriented and careful with our drawings. On the (rare) occasion that we did make a mistake, I've always taken care of it out of my own pocket. I have checked into insurance in the past, but found the rates to be too much to afford.
Or so I thought.
I'm now involved with some clients we did a project for 5 years ago. After directing the design goals, approving the design, excluding us from CA, and building the project contrary to our drawings, they have now decided that they are unhappy with the design, want to make changes, and want us to pay for them. The husband, whom we had no contact with during the project, is an attorney and can press a law suit with little to no expense to himself. Even though I may win in court, I will lose my attorney's fees to defend myself. These fees could easily approach $100,000. Our fee for the project was only $15,000.
We're an LLC, which evidently provides no protection as they can go after my personal assets if I don't carry insurance. With the economy the way it's been, I have little in the way of savings as it is.
We use a contract that has many protections, we use language in our drawings relieving ourselves of responsibility for unauthorized changes, etc. My point is, if a client decides to sue you, and even if you prevail in court, you will still spend a great deal of money just to get there.
What are my options? What have I learned? I may have to file for bankruptcy to make this go away, which I'm loath to do, but it's looking like a real posibility. I could decide to refuse to work with attorneys, (I know some architects and contractors who do this), but we've had many attorney clients who've been wonderful. I'm certainly going to look into getting E&O insurance for future work, but I'm concerned that the rates will be even higher due to this experience.
Any advice or encouragement would be appreciated, this has been discouraging.
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Name withheld
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