Webinar: Guided by Transformation: Building a Framework for Behavioral Health Design Ideas

When:  Aug 20, 2019 from 02:00 PM to 03:00 PM (ET)
Guided by Transformation: Building a Framework for Behavioral Health Design Ideas

Earn 1 AIA LU/HSW | Tuesday, August 20, 2019 | 2–3pm ET


When Children’s Hospital of the King’s Daughters (CHKD) decided to expand their Behavioral Health service line in Eastern Virginia, they engaged Array Architects to help them imagine the project. Our team worked to understand and develop both the clinical and design goals for the project to create a dignified and unique experience for patients. Through a series of exercises, including current and future state mapping, site visits, and experience mapping, the team refined the approach for the planning, design and clinical services of the project to conceptualize a transformative facility.  CHKD’s patient/family advisory council played an important role in this process, helping the team refine concepts around the use of color, light, sound, aromatherapy and tactile materials to create positive distractions for the patients.

By defining the principles and goals of the project, we created a framework that could be used as a barometer for ideas as we moved through the process. The concept of transformation was one guiding principle in the design of the facility, aligning strongly with the clinical outcomes that will result from the exceptional work CHKD will achieve with the children and adolescents in their care. CHKD’s clinical approach is also guided by the concept of family-centered care, and that requires the family to be part of the care and treatment of their child. This led to a unique planning and design approach to the unit to integrate the family members into the facility while allowing them to have respite areas outside of the unit.

Learning objectives

During our session, we will explore the planning and design challenges of this project and the unique solutions the team developed to overcome them. Attendees will…

  1. Understand how the team used a lean planning process and engaged users to deliver an innovative design for a transformative new clinical service line.
  2. Discover how the project was designed and planned to eliminate the need for seclusion.
  3. Learn about the unique challenges of designing for patients of 3-18 years of age.
  4. Engage in the exercises the design team used to drive consensus and map the user experience, fostering a family-centered approach to the facility.
  5. Discover how the theme of transformation has manifested in the design of the project. 

Ideal audience

This session is part of the Health Care Case Studies series by the Academy of Architecture for Health. The web-based 60-minute seminars are tailored to provide all levels of healthcare professionals with conceptual and practical knowledge through a case study of a recent project.

Education level



Stacy Robben, MHA, FSMPS, LEED AP, BD+C

With more than 25 years’ experience marketing in the built environment, Stacy works with The Boldt Company’s healthcare project teams throughout the U.S. Stacy is a co-lead of the AIA Academy of Architecture for Health Case Studies Webinar Series.


Pat Malick, CHID, EDAC, IIDA, Lean Green Belt

A Founding Principal of Array Architects, Pat Malick is at the forefront of advancing the role of interior design beyond the confines of applied color, pattern and texture. Malick’s approach to design is holistic, focusing on patient safety, empowerment, culture change, and solutions that maximize the potential for ‘patient-as-guest’ experiences. She brings 30 years’ experience to every project and has completed designs for every type of healthcare space.


Jon Sell

Jon Sell is the Behavioral Health Design Director at Array Architects. Jon’s 20 year career has included work with private, public, and government clients. Recently, he helped create a new brand for the entire behavioral healthcare service line for a large health system with facilities in two states as well as a patient tower dedicated to pediatric behavioral health services. 


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View the Presentation Files
When available, you can download a copy of the presentation and the Q&A here. A PDF of the presentation will be posted prior to the live webinar, and the Q&A will be posted after the webinar.

Report AIA Continuing Education
Continuing Education hours are only offered during the live event, and only to AIA members. A link to a survey will be provided both at the end of the webinar and in a follow-up email sent one hour after the webinar. This survey must be completed in order to receive credit. AIA members will have their credit recorded within two weeks.

PLEASE NOTE: Each AIA member or IDP record holder needs to fill out their own survey individually. The survey will close 48 hours after the conclusion of the presentation.

Please send your questions, comments and feedback to: knowledgecommunities@aia.org.