Take a look at the AIA Best Practices, Getting Paid or Managing Accounts Receivable. Both have good advice on the subject. The chapter, Services and Compensation (part of chapter 15) in the Architects Handbook of Professional Practice 15th Edition also has a good discussion on approaches to collecting fees. AIA Best Practices are available to AIA members on the AIA web site under Practicing Architecture. You may purchase chapters from the Handbook at the AIA Bookstore.
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