The AIA Technology in Architectural Practice Knowledge Community (TAP) serves as a resource for AIA members, the profession, and the public in the deployment of computer technology in the practice of architecture. TAP leaders monitor the development of computer technology and its impact on architecture practice and the entire building life cycle, including design, construction, facility management, and retirement or reuse.
My 9 person office has been using a Ricoh Aficio SP C830DN for 4 years without trouble. I replace toner about every 18 months and had a service for general cleaning and checkup at about 2 years in. Quite satisfied. It has a modular approach so you can add more drawers or various finishers if you need. I added a extra capacity drawer for my 11x17 sheets. I don't think it's ever jammed except when I put 110lb. heavy card stock into one of the drawers. But put that in the feed tray on the side and it doesn't complain. And for scanning, I use a cheap Brother 11x17 MFC-J6920DW and never print from it. It has a great automatic feeder and though the ink dried up years ago, it still scans like new.
David Whitney, AIA
David Whitney Architects
San Jose, CA