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The Practice Management Knowledge Community (PMKC) identifies and develops information on the business of architecture for use by the profession to maintain and improve the quality of the professional and business environment.  The PMKC initiates programs, provides content and serves as a resource to other knowledge communities, and acts as experts on AIA Institute programs and policies that pertain to a wide variety of business practices and trends.

    

  • 1.  Looking for examples of Firm Operations Manuals

    Posted 10-05-2021 04:05 PM
    Does your firm have a written set of office manuals that describe all operations, policies and production standards to staff? It seems like the answer to this question should obviously be "yes." However, I am having trouble finding any examples or templates specifically for architectural firms.
    For my firm, I had to start completely from scratch to write these manuals using only the table of contents from other industries as a guide. Anyone have any guides or resources they would like to share?

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    Jennifer Kretschmer AIA
    Principal Architect
    J. Kretschmer Architect
    Los Gatos CA
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  • 2.  RE: Looking for examples of Firm Operations Manuals

    Posted 10-06-2021 05:34 PM
    Jennifer-
    I'm in the same boat. Our Office Manual is still a work in progress. We have cobbled together bits and pieces from sources online, but all for other industries. In regards to compliance with State and Federal Regulations, I suggest farming that out to a professional HR firm; compliance is important, and it can be tricky, so I'd leave that to the professionals. Good luck

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    Cyrus Rivetna AIA
    President
    Rivetna Architects Inc.
    Chicago IL
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  • 3.  RE: Looking for examples of Firm Operations Manuals

    Posted 10-07-2021 07:24 PM
    I don't know if it's still around or not, but there used to be "Architectural Office Practices and Standards" by JNX Group, LLC. out of Denver.

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    Karen Campbell
    Assistant Director & Architect
    LSU Agricultural Center Facilities Planning
    Baton Rouge LA
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