This article is part of a series on simple measures how to improve urban transport. See also: Pedestrian Safety, Water Transit and Complete Streets
No matter how much sexier and livelier the debate about streetcars, light rail, subways or commuter trains is, the reality is that the majority of transit in the US happens on buses. Last year, buses were used nationwide for more than 5.35 billion "unlinked" trips (APTA report), which means bus trips account for half of all transit users and thus outdoes all other transit modes combined. |
Bus stop on Charles Street, Baltimore |
The most frequented mode of public transportation is also the most maligned, the least popular and the one with the biggest image problems. One could add to that list that it is the most poorly funded: With only between 23 and 27% of all transit investments the mode which transports more than half of all passenger gets only a quarter of the money.
One would think that there would be a rich body of policies and strategies on how to free the bus from this poor position, tons of ideas how to run bus service more effectively or how to measure customer satisfaction, and that the world would be full of agencies that race to implement the latest findings.
However, surprisingly this is not quite the case. Sure, there are is research and there are reports of the wonky National Transportation Research Board (NTRB) which once again will convene this